If you need immediate assistance, please call
1-800-295-2392 or click below to call one of our regional representatives. Call Regional Customer Service Representative

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If you need immediate assistance, please call
1-800-295-2392 or click below to call one of our regional representatives. Call Regional Customer Service Representative

Click here to view our privacy policy

Coronavirus Update

May 28, 2020

Momentive Performance Materials continues to monitor developments regarding the COVID-19 coronavirus outbreak.  Our main goals are to ensure the safety of our employees and suppliers while minimizing the impact of the virus to our customers.


Our People

We take very seriously our responsibility to keep our people as safe as possible and have been aggressive in our actions to keep our people and operations from being impacted by the virus.

Our Operations

Momentive continues its operations around the world. We are an essential business that provides critical chemicals and materials for components that enable a wide range of medical devices, health care applications, and life-saving equipment that are used to fight and treat this pandemic.

All sites have activated crisis response teams, which are prepared to address multiple scenarios.

India operations have shut down in direct response to the government mandate, but continue to fulfill orders using other Momentive sites.

Our Ohta, Japan, site is fully operational. It is located in the Gunma prefecture and not part of the state of emergency. There is no current impact to customer service.


Preventive Measures

  • Work-at-home has been implemented for non-operations personnel who can effectively do their jobs from home, where deemed necessary around the world.
  • Social distancing protocols have been enacted, including splitting technical teams, where appropriate to ensure fewer people are working at the same time, enhanced control room and break room safeguards, and all employees have been asked to use teleconference or video conference for meetings.
  • Enhanced sanitation and disinfecting processes have been employed.
  • Active screening protocols are in place, where necessary, including temperature checks for individuals entering most operational sites.
  • Interactions with visitors and vendors have been limited to only those absolutely necessary.
  • Personal Protective Equipment (PPE) has been provided to employees at sites where it has been deemed prudent.
  • All Momentive travel has been restricted to critical business needs only, and only with express approval by a member of the Senior Leadership Team.
  • Talent Acquisition has moved to virtual interviews with all candidates globally, using video technology. 
  • Education and awareness on preparedness and prevention has been provided to all employees.  We are requesting that all employees:
    • Wash their hands regularly and thoroughly, and avoid touching their eyes, nose, or mouth.
    • Clean and disinfect common areas regularly.
    • Avoid personal contact, such as shaking hands.
    • Avoid public transportation.
    • Avoid large gatherings.
    • Practice an abundance of caution,  and stay home if they feel sick.



  • Regular updates are communicated to employees globally through a senior leadership global crisis management process that is coordinated with teams present at each site.
  • Sites are in daily communication with their local employees, with updates and education.
  • The Commercial and Supply Chain teams are in regular contact with customers and suppliers to keep them updated on key developments.
  • Global leaders meet regularly to share best practices and stay up-to-date with one another and the developing situation.
  • The Senior Leadership Team meets multiple times a week to assess the situation and any effect on employees and customers.


We will continue to provide you with any updates regarding this issue as new information becomes available.  For further questions please contact your local representative, account manager, or contact us here: https://www.momentive.com/en-us/contact-us.

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